Communication Skills

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Effective communication skills, both verbal and non-verbal are absolutely essential for the successful delivery of a message and progress in life!

Communication can be defined as the human interaction where an idea or information or any message is transferred or exchanged either through verbal or non-verbal means. But in this age of industrialization, communication skill is much needed for growth and development of the person and the company or the industry.



Types of communication skills: Communication skills comprise of verbal communication skills, non-verbal communication, listening skills, written skills, telephone skills and others.

• Verbal communication skills: It is conveying a message through talking. The conveyer will have a direct interaction with the receiver and along with gestures can convince the listener and get his message through.

• Non-verbal communication: It refers to the gestures and body movements and positions while speaking. It includes the movements of hands, eye contact, smiling, position of legs, nodding of head, etc. Appropriate gestures while talking can make the communication more effective.

• Listening skills: Both the conveyer and the receiver should listen to each other attentively for effective communication and understanding.

• Written skills: Use correct and appropriate words while delivering a message through writing. Wrong language and inappropriate words can mislead the receivers.


Importance of communication skills: Until and unless the receiver can’t make out what the conveyer says or with the way he says it, the message can’t be delivered the way the conveyer intends to. It is through good communication skills that an employer or any maintains discipline of the entire employees. In a company, the manager uses communication

• To motivate and change the behaviour of the employees.

• To teach, instruct and explain a task.

• To counsel an employee.

• To seek information or assistance.


The purposes are same for other fields like schools, colleges, sports, etc. Effective communication skills: Effective communication will result in a more efficient operation and will help in achieving the main objectives of any company, business, teaching or any profession or fieldwork. Communication can be made effective through the followings:

• Use simple and correct language.

• Make your words speak your thoughts.

• Avoid things that are not clear.

• Know the subject fully, its objective and the purpose.

• Act timely and according to the environment.


But there are certain barriers to effective communication. Some are discussed below:

• Noise can distract the attention of both the conveyer and the receiver thereby refraining from full understanding of the message

• Lack of knowledge- With lack of knowledge, the conveyer cannot convince and communicate fully with the receivers.


Without the ability of proper and good communication, there is no scope for anyone in this highly competitive world, no matter he/she be an MBA or MCA or anything. Success is what an effective communication is and what communication can bring about. Persons with this skill will never go waste. It will open doors for them throughout life.


In an interview, the interviewer is trying to ascertain if you are fit for the job. You need to show that you are skilled for the job. Practice how you would answer these relatively basic questions regarding your skills. Draw up a list if you need noting your strengths and weaknesses. Make sure you highlight the important skills.


Frequently Asked Interview Questions Relating to Skills:

1. What experience do you have in the industry?

2. What job and activities have you done that make you suitable for this position?

3. What qualifications / competencies do you have for this job?

4. What were your responsibilities at your last position?

5. What are your major accomplishments or achievements in your last position?

6. Have you had any other kind of training that would make you suitable for this position?

7. Why should we hire you?

8. Why do you want the job?

9. What makes you different from the other candidates?

10. What skills do you think are most critical for this job? And how do your skills relate to this?


Charisma is all about the way how others think of you and feel around you Charisma is the ability an individual has; it makes you alluring and attractive, influencing and persuading and sets people around. It is all about how others think of you and how you treat and regard them.

Everyone is gifted with different talents and charisma and each man wants to develop this charisma to the maximum. Some realize the hidden talents or strengths while others don’t. Once the strength is recognized, the charisma will grow up automatically.


There are certain ways to develop charisma to succeed in life. Some ways are given below:

• Dress and address: One important factor that decides how you are perceived by others is the way you look and the way you address others. A neat and proper dress can help you out in making first impression. And the way you talk to others will impress them further. So, a proper dress and address will certainly make other people around you comfortable and you can easily pursue and implement your plans with ease.

• Treat others to your dignity: Like Hamlet advises Polonius to treat the players "according to your own dignity, rather than their deserts", one should treat everyone equally according to his or her dignity. This will certainly help you make a healthy relationship with people around you.

• Be a good listener: Don’t interrupt while the other person is speaking. Everyone loves their story to be heard. Ask a question or two to show that you pay attention to their story. This will give others a sense of significance and you will also be respected then.

• Know your strengths and weaknesses: If one knows the strengths and the weaknesses in oneself, one can open up more to others. He can work on his weakness and can develop a strong character thereafter.

• Words and actions: Man dies of words. Think hard before you speak anything and once spoken, let your every word turn into action. It will make others respect and admire you more and more.

• Don’t forget to make compliments: Give value and compliments to people for things they have done or for what they are. A polite “Thank You” would work wonders for a thing they have done for you.

• Smile always: Smile opens the door for others to get close to you. It represents your friendly way and the message that one can approach you and also shows at the same time the interest you have in others. This is the start of every new relationship. Thus, by becoming aware of the things above, following and working on them, one can easily develop a charismatic character and achieve the goals of life

(a compilation)

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Who Can Benefit?



MBAs who want to start up business.

Business owners who want to train their children in business.

Business owners who want to prepare their wives to be the second line in business.

Professional wanting promotions.

Graduates looking at getting better jobs.

Professionals working close to owners, promoters, senior management.

Youngsters wanting to start business or learn management.

People with less percentages struggling to get admission in management colleges.

All Entrepreneurs who want to grow their business.

Professionals who are less than 3 years into business.